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Listen to the voice of customers, the important light of innovation practice, a series of soft text customers are saying (一)

2024-10-12

Latest company news about Listen to the voice of customers, the important light of innovation practice, a series of soft text customers are saying (一)

Introduction: In the field of agrochemical agents industry, the rise of smart factories is an inevitable product of the development trend of The Times. Smart factories effectively help enterprises improve production efficiency, reduce manpower dependence to ensure product quality, enhance market competitiveness, improve order acquisition capabilities, comply with regulatory requirements, and lay the foundation for sustainable development.

01 "Customer voice" clear direction

latest company news about Listen to the voice of customers, the important light of innovation practice, a series of soft text customers are saying (一)  0

 

At present, JWIM has served more than 4000 agrochemical customers. For this reason, JWIM hereby sets up the "Voice of customers" column, and the feedback of customers is an important reference basis for us to clarify the future development direction. In the process of continuous pursuit of excellence, Kingwang attaches great importance to and deeply analyzes the valuable opinions and suggestions of each customer as a key reference to guide our strategic planning and business adjustment

 

By actively listening to our customers, we are able to better understand market needs, optimize products and services, and ensure that our direction of development is always in line with our customers' expectations. Therefore, customer feedback is not only the affirmation and encouragement of our work, but also an important driving force to promote our continuous progress and development.

 

02 Authentic Feedback Builds Confidence

latest company news about Listen to the voice of customers, the important light of innovation practice, a series of soft text customers are saying (一)  1

 

Jiangxi Zhonghe Chemical is an influential enterprise in the field of agrochemical. Established over the years, we focus on the production of pesticide preparations, products covering pesticides, fungicides and other series. At the same time to carry out the development and production of original drugs, with advanced technology and technology

 

Customer Feedback

This time, Zhonghe Chemical staff specially recorded a video to express their thanks to JWIM , and also gave JWIM's service a shot in the arm

 

latest company news about Listen to the voice of customers, the important light of innovation practice, a series of soft text customers are saying (一)  2

 

During the peak production season, JWIM will take full account of the actual needs of the enterprise and quickly dispatch a professional technical team to the field to carry out a full range of monitoring and debugging of the equipment to ensure that the equipment is always in the best running state, thus effectively ensuring the production increase of the enterprise

 

Production off-season, JWIM did not slack off. Arrange experienced technicians to assist enterprises in the maintenance of equipment and carry out detailed inspections, from the wear of mechanical parts to the stability of electrical systems, do not let go of any details.

 

It is believed that in the coming days, JWIM and Zhonghe Chemical will continue to work together to create more brilliant performance

 

03 “24 Hours” Fast Response

 

JWIM Intelligent in the field of agrochemical agent intelligent factory shows extraordinary professional after-sales service level and strong technical support strength. After nearly 20 years of development and construction, JWIM has built a strong after-sales service system with core technical personnel as a solid support.

 

Not only to provide customers with all-weather (7x24 hours) professional consulting services, but also to give online remote technical guidance, so as to quickly solve all kinds of problems to ensure that enterprises throughout the year safe and efficient production, completely eliminate equipment maintenance worries

 

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