2024-10-14
At present, JWIM has served more than 4000 agrochemical customers. For this reason, JWIM hereby sets up the "Voice of customers" column, and the feedback of customers is an important reference basis for us to clarify the future development direction. In the process of continuous pursuit of excellence, Kingwang attaches great importance to and deeply analyzes the valuable opinions and suggestions of each customer as a key reference to guide our strategic planning and business adjustment
By actively listening to our customers, we are able to better understand market needs, optimize products and services, and ensure that our direction of development is always in line with our customers' expectations. Therefore, customer feedback is not only the affirmation and encouragement of our work, but also an important driving force to promote our continuous progress and development.
Vertical packaging machines play a vital role in the production process， If there is a malfunction, it may trigger a series of chain reactions. package.,There are many kinds of common faults, such as the scale is not accurate, send Bag servo motor failure, sealing is not up to standard.
JWIM service engineer Liu Qian, received Hangzhou Yingtai Yan general manager immediately after the emergency repair request, we realized the customer's tight production.Pressing demand. He quickly collaborated with service engineer Shiwenhao from Hangzhou Yingtai quickly direct to the scene of Shangyu Yingtai. And quick and decisive response, clear JWIM "customer-centric" service purpose.
Engineer Shiwenhao arrived at the scene of Shangyu Yingtai, immediately began to work on the package.The machine makes a comprehensive diagnosis and finds out the cause of the "disease". To satisfy customers.On the one hand, he arranged for the company to immediately coordinate the delivery of tickets.Replacement parts, for the fastest speed "cure" good equipment; On the other hand, he compares the line with the non-problem line.The line of the line rearrangement merged in one place, after testing, production effect.It can meet the needs of customers and solve the urgent needs of customers.
After experiencing the packaging machine story piece, Shangyu Yingtai's Yan.I am deeply satisfied with JWIM 's professional service and professionalism. So as to Express thanks to Jinwang company after-sales service team, specially made A pennant.
This banner not only represents the recognition of the ability of Jinwang after-sales team.However, it is the trust of continuing cooperation with JWIM in the future. gold.Wangintelligent has always been customer-centric, pay attention to customer needs.
One of the business cases. In the future development, JWIM will Continue to be customer-oriented, breakthrough in technology, and again in service Level, enhance customer experience and product competitiveness, hand in hand with customers.Reach new heights and create more glory in cooperation.
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JWIM Intelligent in the field of agrochemical agent intelligent factory shows extraordinary professional after-sales service level and strong technical support strength. After nearly 20 years of development and construction, JWIM has built a strong after-sales service system with core technical personnel as a solid support.
Not only to provide customers with all-weather (7x24 hours) professional consulting services, but also to give online remote technical guidance, so as to quickly solve all kinds of problems to ensure that enterprises throughout the year safe and efficient production, completely eliminate equipment maintenance worries
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